How do I place an order?
All orders must be made via email to pandorasbox1511@gmail.com.
Do I need to email you to confirm whether the stock is available in your online catalog?
No, you do not need to email us to confirm the stock availability. When the online catalog shows "sold out", it means there is no stock currently. Otherwise, the item is available for you to purchase.
The items I am interested is sold out / out of stock, are they restockable?
Restock is possible and is so easy. All you need to do is to fill in your name and email address. Once we have ready stock again, we will email to notify you.
How long would I wait for the restock?
Restock will normally takes 10-14 days to arrive. If u have any enquiries regarding restock, please email me at pandorasbox1511@gmail.com.
Do you have a physical shop I can purchase from?
As of now, Pandora's Box is solely online-based and only transact online, we do not have any physical store at the moment.
How long is the reservation period for the items I order?
The maximum reservation period is only 2 days. Reservation will be cancelled without notice if payment is not made after 2 days period.
What happen if I place order but do not proceed for payment for a period of time?
Item for which the order has been placed will be reserved for 2 days for further payment by customer. After this period, the order would be cancelled and the item will be available for other customers to purchase.
